Cultural intelligence is an important business (and life) skill. Simply put, it is the ability to work with and adapt to other cultures, such as national, organizational, and teams. Culture includes “shared values, norms, rules, and behaviors of identifiable people who share a common history and communication system.” In this course, participants discuss intercultural communication and collaboration, including understanding different cultures (national, organizational, teams, and norms/values associated with generations, gender, and other groups.)

Objectives

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  • Understand how to respect, recognize and appreciate cultural differences.
  • Identify the characteristics of high cultural intelligence.
  • Identify and avoid inappropriate stereotypes.
  • Build and maintain cross-cultural work relationships.
  • Understand norms and values associated with generation, gender, and other group identities.

Length of Course: 3 hours

Target Audience: All Employees

Delivery: In-Person or Virtual