Assertive communication is a powerful skill that allows individuals to express their thoughts, feelings, and needs clearly, confidently, and respectfully. This course provides participants with the knowledge, techniques, and strategies to develop assertive communication skills. By understanding the principles of assertiveness, practicing effective communication techniques, and building self-confidence, participants will enhance their ability to communicate assertively in personal and professional settings.

Through interactive discussions and experiential exercises, participants will gain a deep understanding of the dynamics and benefits of assertive communication. The course explores key concepts such as active listening, expressing opinions, setting boundaries, and managing conflicts. Through assertive communication, participants will learn practical tools to overcome communication barriers, handle difficult conversations, and build healthy and productive relationships.

Key Topics Covered:

  • Understanding assertive communication: Recognizing the importance and benefits of assertive expression.
  • Active listening: Developing attentive listening skills to enhance understanding and empathy.
  • Expressing opinions and needs: Communicating thoughts, feelings, and needs with clarity and confidence.
  • Setting boundaries: Establishing personal boundaries and effectively communicating them to others.
  • Non-verbal assertiveness: Utilizing body language, tone of voice, and facial expressions to convey assertiveness.
  • Assertiveness in the workplace: Navigating professional settings and asserting oneself in a professional context.
  • Practicing assertive communication: Applying assertive communication techniques in real-life scenarios.

Participants will engage in practical exercises and group discussions throughout the course to apply and reinforce assertive communication skills. By the end of this course, participants will have developed the confidence and ability to communicate assertively, fostering effective and respectful interactions in all areas of life.

Length of Course: 3 hours

Delivery: In-Person, Virtual, or Hybrid

Target Audience: All employees