Receiving feedback is valuable for personal and professional growth, yet it can sometimes be challenging and uncomfortable. This course is designed to empower individuals with the skills, mindset, and techniques needed to receive feedback effectively and use it as a catalyst for improvement. Through interactive discussions, self-reflection exercises, and practical strategies, participants will learn how to approach feedback openly, manage emotions, and leverage feedback to enhance their skills and performance.

By exploring the psychology behind receiving feedback, understanding different types of feedback, and developing self-awareness, participants will develop the ability to receive feedback constructively. They will learn techniques to overcome defensiveness, actively listen to feedback, ask clarifying questions, and seek actionable insights. Participants will also discover strategies for managing emotional reactions, integrating feedback into their development plans, and fostering a growth-oriented mindset.

Key Topics Covered:

  • Understanding the importance of effective feedback reception: Recognizing the value of feedback for personal and professional growth.
  • Managing emotional reactions: Strategies for managing defensiveness, anxiety, and emotional responses to feedback.
  • Active listening and clarification: Techniques to actively listen to feedback, seek clarification, and ensure mutual understanding.
  • Constructive response strategies: Responding to positive, appreciative, and growth-oriented feedback.
  • Self-reflection and self-awareness: Developing the ability to evaluate oneself and use feedback for self-improvement objectively.
  • Feedback in challenging situations: Navigating feedback in high-pressure environments and handling critical feedback.
  • Fostering a growth mindset: Embracing a mindset of continuous learning and improvement to maximize feedback impact.

Participants will engage in practical exercises and reflective activities to apply the concepts and techniques learned throughout the course. By the end of this course, participants will have the skills and mindset to receive feedback gracefully, extract meaningful insights, and leverage feedback as a catalyst for growth and improvement.

Length of Course: 3 hours

Delivery: In-Person, Virtual, or Hybrid

Target Audience: All Employees