Thomas-Kilman's Conflict Mode Instrument

This assessment is for individuals and teams seeking to improve their conflict resolution skills and foster healthier, more productive interactions.

What It Covers:
  • Understanding the five conflict-handling modes: Competing, Collaborating, Compromising, Avoiding, and Accommodating.
  • Assessing one’s natural conflict style and its impact on relationships and outcomes.
  • Learning how to adapt one’s approach to different situations for better results.
Ideal For:
  • Conflict resolution training
  • Enhancing team dynamics and collaboration
  • Strengthening leadership and interpersonal communication skills

The Thomas-Kilmann Conflict Mode Instrument helps participants identify their preferred conflict styles, explore alternative approaches, and develop strategies to navigate conflict constructively.

Courses that Include this Assessment

In today’s fast-paced workplace, conflict is inevitable, but when handled well, it can be one of your organization’s greatest growth tools. This dynamic, hands-on course helps teams shift their mindset around conflict, turning tension into opportunity and disagreement into progress. Participants will learn how to navigate tough conversations with clarity and confidence, identify their own conflict styles, and apply proven techniques for managing friction in a way that builds trust and strengthens relationships. From everyday miscommunications to high-stakes disagreements, this course equips your people with the tools to communicate effectively, stay composed, and collaborate through conflict. By the end, participants will be better prepared to handle challenges head-on, transforming conflict into a driver of innovation, engagement, and lasting results.