The Leadership Conversations: Mastering Difficult Dialogues course is a comprehensive program designed to equip leaders with the skills and confidence to navigate challenging conversations with tact, empathy, and positive outcomes. Through interactive discussions, practical exercises, and real-life case studies, participants will explore effective techniques for addressing sensitive topics, managing conflicts, and resolving issues. They will learn strategies to foster open communication, active listening, and mutual understanding, even in the face of resistance or disagreement. By the end of this course, leaders will have the tools and mindset to approach difficult conversations with skill and professionalism, promoting healthy dialogue, building trust, and driving positive change within their teams and organizations.
Length of Course: 60 - 90 minutes
Target Audience: Leaders/Aspiring Leaders
Delivery: In-Person, Virtual, Hybrid