Giving feedback is a skill that develops over time. In this course, participants are introduced to a process to improve their feedback skills and communicate with confidence. There is a scientific basis for many of our assumptions about feedback—such as it is hard to give correctly, people do not like it, and more. These fears will be overcome as participants learn how to tackle these difficulties.

Objectives

• Understand the essentials and benefits of giving feedback.
• Identify and explore challenges when giving feedback and adopt appropriate strategies to overcome these.
• Explore various techniques and models for giving feedback.
• Practice the art of giving helpful feedback.

Length of Course: 3 hours

Delivery: In-Person, Virtual, or Hybrid

Target Audience: All Employees