Giving feedback is crucial for leaders, managers, and individuals seeking to empower growth and drive positive change. This comprehensive course is designed to equip participants with the knowledge, techniques, and confidence to deliver feedback effectively and constructively. Through interactive discussions and practical exercises, participants will learn how to provide feedback that inspires improvement, fosters engagement, and cultivates a culture of continuous learning.
This course explores the principles of effective feedback, the impact of different feedback styles, and the art of delivering feedback with clarity and empathy. Participants will develop skills in providing both positive and constructive feedback, delivering feedback in various contexts, and tailoring feedback to individual needs and preferences.
Key Topics Covered:
- The importance of effective feedback: Recognizing the value of feedback for growth, learning, and performance improvement.
- Understanding different feedback styles: Exploring the impact of positive, constructive, and balanced feedback.
- Constructing actionable feedback: Formulating clear, specific, and behavior-focused feedback to maximize impact.
- Delivering feedback with empathy and sensitivity: Balancing directness with empathy to promote receptiveness and growth.
- Timing and context: Choosing the appropriate time and setting for delivering feedback to maximize receptiveness.
- Managing defensiveness and resistance: Strategies for addressing defensive reactions and creating a safe space for dialogue.
- Tailoring feedback to individuals: Adapting feedback techniques to meet each individual's unique needs and preferences.
- Feedback for performance improvement: Providing feedback that supports skill development, goal attainment, and continuous improvement.
Throughout the course, participants will have opportunities to practice their feedback skills in a supportive environment and gain insights into effective feedback delivery. By the end of this course, participants will have the knowledge, tools, and confidence to provide feedback effectively, empowering growth and development in themselves and others.
Length of Course: 3 hours
Delivery: In-Person, Virtual, or Hybrid
Target Audience: All Employees